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Lumfardo Shipping & Return Policy

Shipping & Return Policy

We can provide shipping costs within 48 hours of placing your order. All products received must be opened and inspected within 48 hours of receiving the shipment.

Shipping Policy

Within the USA

Because most of our products are shipped via UPS, we cannot deliver to P.O. Boxes or APO/FPO addresses. Please allow 12-20 business days for your order to arrive. If you wish your order to process quicker, please call us for special arrangements. We collect sales tax on orders from California. All custom orders first have to be custom made before they can be shipped. Please calculate the lead time of those orders in your time line.

Additional freight charges may apply to some large and heavy items. Custom order merchandise is made upon order and is non-cancelable, non-returnable and non-refundable.

International

Shipping charges for outside the US are not calculated automatically online at this time. When you place an international order, you will be contacted for shipping charge approval either by email or phone.  We will not process the order nor charge a credit card before approval of shipping. If you wish to receive a shipping estimate before ordering, email us with the items you are interested in and we can work it out. You can also arrange for your own shipping under special arrangements.

Shipping Policy

Purchasing and/or ordering goods from www.lumfardo.com constitutes your acceptance of the terms and conditions herein. All purchases and orders are FINAL. There are no refunds and/or cancellations. Exchange or credit is available only within 5 days from receipt of shipment. Samples and catalog images are indicative of color, but do not guarantee the actual color. Lumfardo has done its best to portray its products in the most accurate way, but we cannot and will not be responsible for the way in which the photographs and product representations appear on your computer screen. There are too many variables such as color, brightness and tinting that can change how the images appear on your computer or printer. There is no guarantee of an exact color match of any material or fabric. For custom orders: Estimated completion times are subject to availability of fabric(s) and/or production materials. Any claims of damage or defect must be made in writing within 5 days of receipt of goods in order for Lumfardo to repair or replace the goods.